Athen is a strategic product designer who built the design behind a 7x acquisition

Case Studies
01

Building a Strategic Design Practice from Scratch

OPEXUS/Casepoint • 2022–2025 • Lead Product Designer

I joined OPEXUS as their first designer and built the design system, analytics infrastructure, and research practice that made design a strategic function. This work informed a Thoma Bravo acquisition at 7x return and earned design a permanent seat at the board table.

7x Acquisition return (research-informed)
40% Faster dev cycles
02

Building Analytics Infrastructure That Identified $10M in Risk

OPEXUS/Casepoint • 2025 • Lead Product Designer

OPEXUS was making million-dollar product decisions without data. I implemented Pendo across five products, built feature-to-revenue attribution, and identified $10M in at-risk revenue when a government reorganization threatened the customer base.

$10M At-risk ARR identified
Cultural Shift Gut → data-driven
03

Redesigning a Public Portal to Reduce Request Volume 32%

OPEXUS • 2023–2024 • Lead Product Designer

Federal agencies were drowning in FOIA requests for documents already released but impossible to find. I designed a portal that made publishing and discovery easy, reduced inbound requests 32%, and cut processing time significantly.

32% Request volume reduction
0 → 1 New product from scratch
Highlights
Research findings showing 10-year trend of increasing FOIA bottlenecks

Strategic Research

FOIA bottleneck analysis presented to U.S. Senate and influencing federal legislation

Module adoption analysis revealing product-market fit gaps

Product Analytics

Usage analysis revealing 12-18% adoption gaps that informed $10M decision and 7x return acquisition strategy

OPEXUS Design System component library showing buttons, forms, and tables in Figma

Design System

508/WCAG-compliant component library serving 10+ products and 8,000+ users across 70+ government agencies

Case management screen after design system application showing consistent UI

System-Wide Transformation

Design system reduced UI inconsistencies from 47 button styles to 1, improving development speed 40%

Intelligent intake system with ML-powered duplicate detection and routing

Intelligent Request Routing

ML-assisted intake system detecting duplicates, misrouted requests, and quick-close opportunities

Document viewer with sharing capabilities and ML-powered recommendations

Document Viewer

Feature-rich interface with sharing, recommendations, and accessibility controls

FOIA portal reading room with search and document discovery

Portal Reading Room

Public-facing document discovery interface that reduced request volume by 32%

Redesigned search interface with improved filters and hierarchy

Search Interface

Improved search experience with better filters, information architecture, and task completion

Subagency navigation showing record types

Information Architecture

Organized 50+ sub-agencies and document categories for intuitive public access

About

I'm a problem solver who thinks visually. Give me a broken workflow or an impossible business goal, and I'll dig into the research until I understand why the system isn't working. Sometimes the answer is a better interface. Sometimes it's a design system that prevents 100 small problems. Sometimes it's analytics that reveal we're solving the wrong problem entirely. The best designers know which level the problem actually lives at.

I believe infrastructure matters more than features. Design systems, product analytics, and research practices create more lasting value than any individual design. Data earns credibility—executives need numbers, not just empathy. And speed is a competitive advantage, but only if you build the systems that enable it.

Currently looking for high-agency roles in product organizations that need help solving the right problems, scaling fast, and proving value to the board.